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Reviews for XL-550 | FUTURA™

Create monogrammed napkins, embroidered garments, decorative pillows and so much more, all with one machine: the SINGER® FUTURA XL-550 sewing and embroidery machine.

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Wonderful Sewing Machine

Overall Rating:

Pros: Good Value, Great Features, High Quality

Cons: Complicated

1 out of 1 people found this helpful.

I have been sewing for many years, so I know how to correct the problems that a common with sewing (thread breaking, cleaning, bobbin problems, etc). It is good to have the experience sewing when using this machine. It is a very powerful machine, and the software is complicated. I am very pleased with all the features and I think I will get much more comfortable using this machine with expreience.

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My dream machine

Overall Rating:

1 out of 1 people found this helpful.

I am still learning, but I have enjoyed my machine. Many new features that are an improvement from my last singer embroidery machine that I love.

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Singer XL-550

Overall Rating:

1 out of 1 people found this helpful.

2/2015: I've had the machine for over a year. Just started to learn embroidering. Lots to learn in the software but also outside the software. Disappointed in some aspects of AutoPunch but amazed at others. Hate having to plug the computer into the machine to open the software, put a design together, or read the manual. Machine sews well. Wonderful features, however miss the metal bobbins and metal gears. Accidentally dropped a needle inside machine and was afraid to take it apart to retrieve it. I would have on either of my old sewing only machines.

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Severe damage

Overall Rating:

2 out of 2 people found this helpful.

I am sooooo disappointed in my new machine. I was able to sew one small "trial project" before my machine tanked. I changed to clear thread, which I have used to sew patches on my Girl Scout Brownies' uniforms, and the bobbin case started jumping out of place. It is pretty much shot - and I've had the machine for one month. Apparently clear thread will cause "severe damage", and I will now have to drive 2 1/2 hours to take the machine for service. VERY DISAPPOINTED!!!! $1,000 for something that is so delicate that the wrong thread will ruin it.

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Second time around

Overall Rating:

Pros: Good Value

Cons: Few Features

3 out of 3 people found this helpful.

Received this XL-550 for Xmas 2013. Used it for 6 months with some difficulty. Thread constantly breaking and other minor issues. Thought it was my lack of familiarity with the machine. Then machine broke (feed dog). Sent back to "authorized" repair facility and was very disappointed with their response. They held it for 3 months before sending it to Singer somewhere in the south claiming they did not have the expertise to fix it. After several more weeks at the Singer facility it was decided that no one could fix the problem, so they replaced my machine with a new one.
I must say that the new one has performed wonderfully and now I am convinced that the original machine had a problem from the start that surfaced with the breakdown.
No more nuisance problems. I am sewing and embroidering as I had hoped to when I received this machine. Original machine must have been a lemon.
Aside from the time it took for authorized service & Singer to resolve my problem, I am very happy with this machine.

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my first love

Overall Rating:

3 out of 7 people found this helpful.

I bought this machine because my mother,mother in law both used singer . Whenever I think about sewing only singer comes to my mind:-)

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GREAT MACHINE

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality, Uses Multiple Formats. Not Limited To Just "singer" Designs.

Cons: Needs The Continuous Hoop Found With The Quintet

1 out of 1 people found this helpful.

This is a great machine, if you just take your time and practice before making your actual item. There is a learning curve, but you just need patience and avail yourself with all of the great "how to" videos available thru Singer as well as on YouTube and multiple other sites. I only wish it was compatible with the continuous hoop found with the Quintet.

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My "Go To" machine!

Overall Rating:

Pros: Good Value, Easy To Use

Cons: Complicated

1 out of 1 people found this helpful.

I have a number of sewing machines, and yet I always head towards this one. As a sewing machine, it will do what I want with little complaint. I must admit that I rarely use the embroidery part as it is a bit of a pain having to constantly link it to a PC. I would prefer to be able to load on to a USB drive and plug and play. However, having said that, I do like the fact that I can use a design from anywhere supplier, or even adapt a picture.
If you like quilting, this is a great machine because it has a good throat and bed size and is very forgiving.

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Fabulous Machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

5 out of 5 people found this helpful.

This machine is really easy to learn and the videos by singer are really helpful.

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Great Features - if you can get it to work

Overall Rating:

Cons: Poor Quality, Complicated, Expensive, Very Noisy, Rubbish Needle Threader, Lack Of Instruction For The Software, A Pain Having To Be Connected To Your Computer To Use

15 out of 17 people found this helpful.

This has to be the biggest waste of money I have spent.
Only had it for 2 weeks and on every single embroidery project I have tried, the thread breaks at least once per project, the needle has broken 3 times so far, the supplied designs are rubbish, and why do we in the UK pay nearly 3 times the amount this is for sale in the states?
I have an 11 year old Brother machine which is still going strong and I can say that even though it is older, it is a much better machine, more reliable, thread doesn't break, the needle threader actually works, unlike the hit and miss needle threader on the Singer.
With the amount of money this has cost, you could have provided some instruction on how to use the software, as the designs you have provided are rubbish, I have already had to purchase some from elsewhere.
I thought Singer was a good brand, but I have changed my mind with this very overpriced machine.

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A little trouble embroidering large designs

Overall Rating:

Pros: Great Features, Easy To Use

Cons: Large Embroidery Hoop Buckles In Middle

9 out of 9 people found this helpful.

For sewing and small embroidery designs, this is a wonderful machine. However, the large hoop buckles in the middle causing the designs to misalign. I have tried embroidering on twill, jersey knit, lightweight canvas, linen, and terry cloth. I have used light weight stabilizers, heavy weight stabilizers, and no stabilizer (with the canvas). I have the same problem whenever I try to embroider any design that requires the large hoop. The plastic is just not strong enough to lock the center down. I really wish they made a steel hoop for it.

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Lifestyle

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality, Good After Sales Service.

7 out of 7 people found this helpful.

Affordability tempted me to the XL-550. As an experienced sewer, I wanted something to stretch my creativity and with the ability to download from the internet, limitless embroidery designs I am able to do this. I appreciate the newsletter features particularly the applique one as I was struggling to get my head around that one (I'm nearly 70 and it takes me a little longer these days to take things in, lol). However, I now have auto punch licked! I know this is probably the last machine I shall buy and I have to say I started my long sewing life on a Singer so it's appropriate!

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XL 550

Overall Rating:

Pros: Great Features

Cons: Complicated

10 out of 12 people found this helpful.

This machine has a big learning curve; I have not mastered it.

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Good machine at great price.

Overall Rating:

Pros: Good Value, Easy To Use

5 out of 6 people found this helpful.

I recently ungraded from the ce-200 because I wanted a bigger hoop. I love the 6x10 but the hoop is a bit floppy and it is very hard to hoop the stabilizer tight. Sometimes the hoop pops open mid way through. The spool stands are a joke. They are positioned in a way that the thread constantly wraps around them causing broken needles even with a net. The vertical one us also to story for a standard spool to stay straight. Knowing that-a coffee cup is an easy fix. Singer has almost no customer support. IF you do happen to get through they just tell you to bring it to a dealer which in my case is a 16 hour drive for $85 a way shipping charge.

All this being said, I still chose another singer. You can't beat the price. I am willing to trouble shoot and know I have no support aside from non singer related forums. In the 3 months I've owned it 2 pieces have already broken. Easy fixes after hours if trouble shooting.

Embroiders very nicely and easy to use. Also don't expect anything useful in a user manual. Just basic setup. Must have patients

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Cheap plastic

Overall Rating:

Pros: Great Features, Easy To Use

Cons: Needs A Stronger, Stiffer Material For The Embroidery Retainer Foot

9 out of 10 people found this helpful.

I've had the Singer Futura XL-550 for 2 months now. The embroidery hoop retainer foot broke off. I think it arrived cracked as I noticed that some of my heaver embroidery projects would drop in and out of alignment when in operation.

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Hate this machine!

Overall Rating:

Cons: Poor Quality

13 out of 14 people found this helpful.

I bought this machine because I wanted a larger embroidery hoop than my Brother had. I had read some bad reviews of this machine, but figured they were from people that were novice sewers. I've been sewing for over 30 years, so I thought it would be great! However, I have hated it. I wanted to use it primarily for embroidering and monogramming. I have yet to get a design to stitch without having to rip it out and start over. It won't center the design sometimes. The thread keeps bird nesting. Yes, I have the machine threaded correctly with the best needles made for home machine embroidery. I've ruined several items and spent hours and hours working with this machine. I had a Singer machine that I loved and used for over 25 years, but donated it when I bought this one. Huge mistake. If I could return it, I would. A lot of money wasted.

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singer futura 550

Overall Rating:

4 out of 5 people found this helpful.

I like this machine I only thing I don't like is the thread has to be really tight to work

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good so far

Overall Rating:

Pros: Great Features

Cons: Complicated

23 out of 32 people found this helpful.

I need classes for the embroidery part. Since I bought thru HSN sewing stores won't touch it because it wasn't their store. It isn't fair. I need help!!!!

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You will love this machine!

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality, Stylish And Fun To Use

Cons: Speed Switch On Front Of Machine Easy To Bump When Doing A Large Project.

49 out of 51 people found this helpful.

For not having an on-board computer screen, this loaded Singer boasts a lot of really cool features.
I have been wanting a Brother DreamMaker but the price is way out of my purchasing range. Let me tell you, this Singer XL-550 has many of the features of its BIG boy brothers.
It will automatically thread your machine, Brother does also, you just push a button, and on the singer you pull a lever.
It will automatically cut your threads for you after each embroidery color change and whenever you want to do it manually. It has a nice sized hoop. That is the only thing I wish was a little bigger. It is 6x10 and the Brother is 7x12. BUT, I got this machine as an upgrade from my Singer SES-2000 and the 6x10 hoop is huge compared to the SES-2000 model. A really neat feature is being able to use up to 4 different hoop placements to embroider a finished size of 24x40. You have speed control and can even unplug the foot pedal and control the speed directly from the machine.
I have close to 50 years experience with Singer products and have only had one lemon. (and that was purchased at a garage sale, enuf said).
Don't hesitate, purchase this one, you will be amazed. The learning curve isn't bad either.

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embroidery designs

Overall Rating:

Pros: Great Features

Cons: Having To Stay Connected To The Pc In Order To Use The Embroidery Unit.

41 out of 44 people found this helpful.

the machine itself is very good but a little noisy for the price. mostly I am disappointed in the availability of designs - even from singer and having to stay connected to my pc.it would be nice to have better instructions for use of the embroidery unit.

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Disappointed

Overall Rating:

Cons: No Support

38 out of 47 people found this helpful.

I recently bought this machine and thought it was great for sewing but when I tried the embroidery feature it had problems. After several attempts to contact singer by phone and e-mail aaaai got no answers so I finally took it to a sewing machine company but still got very little help and my machine still didnt work after trying their suggestions . So I finally returned the machine. I am so disappointed . I was so looking forward to sewing with it.If singer could offer real support it would be better

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Nice machine

Overall Rating:

Pros: Good Value, Great Features, High Quality, Nice To Be Able To Download Designs From Online.

Cons: Complicated

51 out of 53 people found this helpful.

I bought this machine because of the combination sewing and embroidery. I was amazed what it could do BUT unaware at how little I knew about computer technology in order to "work" the embroidery part. I would like to take "physical" lessons some place to learn how to use it or at least you could include or offer a video type of tuterial on line that takes you step by step through the process and not one little piece at a time. Very difficult to get on the phone with anyone and no reply has come back on customer service on line questions. If I ever get it all figured out, I'm sure it is great!

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