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Reviews for XL-550 | FUTURA™

Create monogrammed napkins, embroidered garments, decorative pillows and so much more, all with one machine: the SINGER® FUTURA XL-550 sewing and embroidery machine.

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Nice machine

Overall Rating:

Pros: Good Value, Great Features, High Quality, Nice To Be Able To Download Designs From Online.

Cons: Complicated

45 out of 45 people found this helpful.

I bought this machine because of the combination sewing and embroidery. I was amazed what it could do BUT unaware at how little I knew about computer technology in order to "work" the embroidery part. I would like to take "physical" lessons some place to learn how to use it or at least you could include or offer a video type of tuterial on line that takes you step by step through the process and not one little piece at a time. Very difficult to get on the phone with anyone and no reply has come back on customer service on line questions. If I ever get it all figured out, I'm sure it is great!

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You will love this machine!

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality, Stylish And Fun To Use

Cons: Speed Switch On Front Of Machine Easy To Bump When Doing A Large Project.

44 out of 44 people found this helpful.

For not having an on-board computer screen, this loaded Singer boasts a lot of really cool features.
I have been wanting a Brother DreamMaker but the price is way out of my purchasing range. Let me tell you, this Singer XL-550 has many of the features of its BIG boy brothers.
It will automatically thread your machine, Brother does also, you just push a button, and on the singer you pull a lever.
It will automatically cut your threads for you after each embroidery color change and whenever you want to do it manually. It has a nice sized hoop. That is the only thing I wish was a little bigger. It is 6x10 and the Brother is 7x12. BUT, I got this machine as an upgrade from my Singer SES-2000 and the 6x10 hoop is huge compared to the SES-2000 model. A really neat feature is being able to use up to 4 different hoop placements to embroider a finished size of 24x40. You have speed control and can even unplug the foot pedal and control the speed directly from the machine.
I have close to 50 years experience with Singer products and have only had one lemon. (and that was purchased at a garage sale, enuf said).
Don't hesitate, purchase this one, you will be amazed. The learning curve isn't bad either.

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embroidery designs

Overall Rating:

Pros: Great Features

Cons: Having To Stay Connected To The Pc In Order To Use The Embroidery Unit.

36 out of 37 people found this helpful.

the machine itself is very good but a little noisy for the price. mostly I am disappointed in the availability of designs - even from singer and having to stay connected to my pc.it would be nice to have better instructions for use of the embroidery unit.

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Disappointed

Overall Rating:

Cons: No Support

32 out of 38 people found this helpful.

I recently bought this machine and thought it was great for sewing but when I tried the embroidery feature it had problems. After several attempts to contact singer by phone and e-mail aaaai got no answers so I finally took it to a sewing machine company but still got very little help and my machine still didnt work after trying their suggestions . So I finally returned the machine. I am so disappointed . I was so looking forward to sewing with it.If singer could offer real support it would be better

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good so far

Overall Rating:

Pros: Great Features

Cons: Complicated

19 out of 26 people found this helpful.

I need classes for the embroidery part. Since I bought thru HSN sewing stores won't touch it because it wasn't their store. It isn't fair. I need help!!!!

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Hate this machine!

Overall Rating:

Cons: Poor Quality

5 out of 5 people found this helpful.

I bought this machine because I wanted a larger embroidery hoop than my Brother had. I had read some bad reviews of this machine, but figured they were from people that were novice sewers. I've been sewing for over 30 years, so I thought it would be great! However, I have hated it. I wanted to use it primarily for embroidering and monogramming. I have yet to get a design to stitch without having to rip it out and start over. It won't center the design sometimes. The thread keeps bird nesting. Yes, I have the machine threaded correctly with the best needles made for home machine embroidery. I've ruined several items and spent hours and hours working with this machine. I had a Singer machine that I loved and used for over 25 years, but donated it when I bought this one. Huge mistake. If I could return it, I would. A lot of money wasted.

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Cheap plastic

Overall Rating:

Pros: Great Features, Easy To Use

Cons: Needs A Stronger, Stiffer Material For The Embroidery Retainer Foot

3 out of 3 people found this helpful.

I've had the Singer Futura XL-550 for 2 months now. The embroidery hoop retainer foot broke off. I think it arrived cracked as I noticed that some of my heaver embroidery projects would drop in and out of alignment when in operation.

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XL 550

Overall Rating:

Pros: Great Features

Cons: Complicated

2 out of 3 people found this helpful.

This machine has a big learning curve; I have not mastered it.

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Good machine at great price.

Overall Rating:

Pros: Good Value, Easy To Use

1 out of 1 people found this helpful.

I recently ungraded from the ce-200 because I wanted a bigger hoop. I love the 6x10 but the hoop is a bit floppy and it is very hard to hoop the stabilizer tight. Sometimes the hoop pops open mid way through. The spool stands are a joke. They are positioned in a way that the thread constantly wraps around them causing broken needles even with a net. The vertical one us also to story for a standard spool to stay straight. Knowing that-a coffee cup is an easy fix. Singer has almost no customer support. IF you do happen to get through they just tell you to bring it to a dealer which in my case is a 16 hour drive for $85 a way shipping charge.

All this being said, I still chose another singer. You can't beat the price. I am willing to trouble shoot and know I have no support aside from non singer related forums. In the 3 months I've owned it 2 pieces have already broken. Easy fixes after hours if trouble shooting.

Embroiders very nicely and easy to use. Also don't expect anything useful in a user manual. Just basic setup. Must have patients

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singer futura 550

Overall Rating:

I like this machine I only thing I don't like is the thread has to be really tight to work

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