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Reviews for XL-550 | Futura™

125 Built-In Embroidery Designs, 215 Built-In Sewing Stitches, Software Included

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Nice machine

Aprill Hirschey | January 12, 2013

Overall Rating: 4 stars

Pros: Good Value, Great Features, High Quality, Nice To Be Able To Download Designs From Online.

Cons: Complicated

22 out of 22 people found this helpful.

I bought this machine because of the combination sewing and embroidery. I was amazed what it could do BUT unaware at how little I knew about computer technology in order to "work" the embroidery part. I would like to take "physical" lessons some place to learn how to use it or at least you could include or offer a video type of tuterial on line that takes you step by step through the process and not one little piece at a time. Very difficult to get on the phone with anyone and no reply has come back on customer service on line questions. If I ever get it all figured out, I'm sure it is great!

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Disappointed

Deborah Vinzant | February 09, 2013

Overall Rating: 2 stars

Cons: No Support

12 out of 12 people found this helpful.

I recently bought this machine and thought it was great for sewing but when I tried the embroidery feature it had problems. After several attempts to contact singer by phone and e-mail aaaai got no answers so I finally took it to a sewing machine company but still got very little help and my machine still didnt work after trying their suggestions . So I finally returned the machine. I am so disappointed . I was so looking forward to sewing with it.If singer could offer real support it would be better

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embroidery designs

sandra clements | February 21, 2013

Overall Rating: 4 stars

Pros: Great Features

Cons: Having To Stay Connected To The Pc In Order To Use The Embroidery Unit.

12 out of 13 people found this helpful.

the machine itself is very good but a little noisy for the price. mostly I am disappointed in the availability of designs - even from singer and having to stay connected to my pc.it would be nice to have better instructions for use of the embroidery unit.

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