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Reviews for 5400 | SEW MATE™

The SINGER® SEW MATE™ sewing machine packs a punch with a variety of features like 60 built-in stitches including 4 fully automatic 1-step buttonholes.

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Not the Best!

Overall Rating:

Pros: Good Value, Great Features

Cons: Poor Quality, Complicated, Don't Stand Up To Its Name

44 out of 53 people found this helpful.

My Sew Mate is not what I expected. It does not sew the way other Singers do.My stitches make poor patterns ,even the zigzag sews straight half the time . It knots and tangles on reverse. And I can't trust it to do any top stitch work because it looks so bad.I hate to say anything about a Singer product, but I am very dissatisfied with my new machine. I don't like the pressure foot lifter on the under side,or the fact that I can't buy attachments for it.

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Wonderful value.

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

38 out of 46 people found this helpful.

Easy to use, very user friendly. Wonderful to sew with.

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Would be perfect if it was PURPLE lol

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

30 out of 32 people found this helpful.

I have been sewing for years. I recently got back into it pretty heavily. I decided it was time to get a new machine and I'd heard great things about the Singer products. My last machine was a Brother. I see now why Singer has such a good reputation. I LOVE this machine! It's easy to use and sews beautifully. It's also a great price for the features you get. The only thing I wish I could change is that it's green. My favorite color is purple LOL.

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Great machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

27 out of 28 people found this helpful.

I've had this machine for a couple days and have used it everyday. This is my first sewing machine and I am very pleased with it. I haven't had any issues with it and it sews great and is very easy to use. I highly recommend!

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I Adore It

Overall Rating:

Pros: Good Value, Great Features, Easy To Use

25 out of 27 people found this helpful.

So I decided to buy my first sewing machine knowing absolutely nothing about sewing or sewing machines. I hopped over to my Walmart and purchased a comparable Brother model, got it home and began setting up. I got as far as putting the bobbin into the case and pulling the lower thread up and that's where the process began to fall apart. First, the design of the bobbin shuttle is such that you cannot see what you are doing to thread it. Add to this the fact that mine was faulty (I did not know this for a long time though because I had no experience with sewing machines) and the whole thing became frustrating beyond belief. Early the next morning I took the "BOTHER" back and exchanged it for my singer that I have now. Best of all I can not only see the bobbin case, I can remove it from the shuttle. Every other feature is fantastic as well, again I had NO experience with sewing machines. Thank you Singer, for redeeming the entire craft of sewing in my eyes,

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Worst machine I have ever owned

Overall Rating:

16 out of 17 people found this helpful.

I swear by Singer and have had several over the past 30+ Years. I have ONLY bought SINGER brand machines. I recently purchased the sew mate 5400, at Walmart, the first one I bought, make a clunking sound, broke several needles (in ONE day), could never get the bobbin tension adjusted right (using the screw?!) and the machine wrecked several fabrics in the process. Returned/Exchanged it at Walmart (and told the Clerk DO NOT Restock this machine it does NOT WORK), got the second one home and it clearly had been opened (Go figure?) and returned to the shelf after someone returned it for whatever defect? ALL packaging was opened, pieces were missing, I decided to try it out to see what the trouble may be with it, and the EXACT same issues with this one!!! No wonder they returned it as well. I am very disappointed in this product. The THIRD one I have~~ it had the WRONG CD (which I did not need really anyway) only 1/2 - 2/3 of the stitch features worked correctly without either the fabric being eaten by the machine or the bobbin tension not able to be adjusted correctly...would NOT Wind a bobbin with quilt thread, it became all tangled and had to cut it off the bobbin, this machine does not sew through ANY layers well, produces BROWN threads in between stitches (have NO Idea what this is from? Dirty Oil in the machine?) I am returning the third one and will NOT buy another. I am considering trying another brand after 30 years with Singer. I have been inconvenienced THREE times and am NOT HAPPY.

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below Singer quality

Overall Rating:

Pros: Good Value

Cons: Poor Quality

13 out of 13 people found this helpful.

Feed dogs quit after only one week of easy straight stiching. Never got to try any other stiches. Customer Service never called/responded to advise return or repair. Returned to store and went back to my $80 Brother machine.

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Low-Quality Product

Overall Rating:

Cons: Poor Quality, Bad Customer Service

9 out of 11 people found this helpful.

I received this as a gift. The thread take-up kept dropping the thread, and then it would tangle in the bobbin area. Changing tension did not solve the problem. I had to keep stopping to re-thread. I sent an e-mail to customer service. Two weeks went by without a response, so I sent another e-mail. I tried calling. I was on hold for an hour and then got disconnected. I gave up, returned the machine to the store, and bought a different brand. The next day I finally received an e-mail response. It was completely unhelpful and told me I hadn't threaded it correctly. I know how to thread a sewing machine. Singer is not the quality brand it used to be.

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good sewing machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use

Cons: Slow When Use The Maximum Power (speed)

7 out of 7 people found this helpful.

a good sewing machine for beginner and intermediate user. For advance user, it may feel like the sewing machine is not enough fast and has a little lac of power when we ask a lot. Be patient, it works very well but differently as the old mecanic one worked. Technology is great but sometime we have to sacrifice a little bite on something else.

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Where is Customer Service?

Overall Rating:

Pros: Good Value

Cons: Poor Quality

6 out of 7 people found this helpful.

I purchased this machine and after 3 weeks of trying to get in touch with Singer through several phone calls (always a busy recording) and email I finally had to take this machine back. The thread kept getting caught up in the bobbin area. Could have been a simple fix but I'll never know :(

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Not Happy

Overall Rating:

Cons: Poor Quality

6 out of 7 people found this helpful.

I am so disappointed with this Sew Mate from Singer. I have had a Singer before so I purchased this Singer Sew Mate from WalMart. The manual is so hard to read as a person has to search through various languages to find English. The thread tangles on the underside, the machine is very noisy, the bobbin is hard to insert, needles break, the machine won't sew over various thicknesses in one seam, buttonholes are hard to place, etc. etc. etc. I wish that I could find something nice to say about this sewing machine. I hope that WalMart will let me return it.

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awesome little machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

5 out of 5 people found this helpful.

Absolutely love it. Easy to use and fun. We would reccomend it to anyone interested in starting to sew. And it is very affordable.

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VERY VERY MAD

Overall Rating:

Pros: Great Features

5 out of 6 people found this helpful.

I've had 2 of them within 24 hours.Both of them quit working and all I was sewing were bags for corn hole boards. The first one broke within 2 hours after I got it, took it back got another one it last from 1;00 am Friday morning until 10:00 pm Saturday nite it the worst machine I have every owned in my life.

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A very easy machine to sew with

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

4 out of 4 people found this helpful.

I was looking for a simple machine to learn how to sew on. I certainly found it with this machine. In just a few minutes I was making my first project.

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Great Product

Overall Rating:

4 out of 4 people found this helpful.

I've had my new Singer for a few weeks now and I just love it. I have an old singer but couldn't order parts for it, its 50 years old and still sews good, just wanted to do more with my sewing. My new Singer is fabulous, been sewing for over 40 years and this machine sews perfect, love the auto needle threader and all the different stitches and buttonholes I can create. I just love it especially the price.

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Bobbin Jamming

Overall Rating:

Cons: Poor Quality, Uncorrectable Problem

4 out of 4 people found this helpful.

ERROR Code C4 (jamming bobbing) occurs with frequency on this machine. I replace one machine and the second one does the exact same thing. Both time following the instructions carefully to "clear" the problem. Error continues. Thoughts, poor quality material and assembly of parts.

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Sewing machine

Overall Rating:

Pros: Easy To Use

Cons: Complicated

4 out of 7 people found this helpful.

It is easy to use but also complicated

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Fun features!

Overall Rating:

Pros: Good Value, Great Features, Fun To Use!

3 out of 3 people found this helpful.

I received this machine for Christmas, and I couldn't be more happy with any gift I have ever gotten! My father bought it, and I know he thought of all the fun I could have with all the different stitches, and I sure do! It is easy to use. My only complaint would be that it gets jammed up rather often in the bobbin area, but after the first time, I have figured out how to fix it and it's quick and easy.

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Sew Mate :)

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

3 out of 3 people found this helpful.

This is the easiest machine I've ever used! It is light weight and easy to carry with you on trips (you never know when the button holes fall apart)! It goes just about everywhere with me!

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Good For A Beginner

Overall Rating:

Pros: Good Value, Great Features, Easy To Use

Cons: Mediocre Quality, Feed Dog Design Is Poor

3 out of 3 people found this helpful.

Compared to the Singer I had for the past 20 years, this sewing machine has more bells and whistles for what I had paid for the other one at the same price. I don't know what it is with quality these days though, as the plastic casing with the Sew Mate, is very cheap-- like a toy. With that said, I did manage to do a first project with it, before having the fabric get sucked through the feed dog, with the next. No matter what I did, the thread ended up winding itself around the bobbin casing underneath, until I finally gave up, and rewound another bobbin-- which seemed to work just fine. The machine isn't really meant to go fast, hence why I say it's good for a beginner. The set thread set up is very easy. The oil that another reviewer mentioned, was just from the factory, as once you get it through a minute or so, it's gone. The needle hasn't broken on mine, because (as stated), this machine isn't supposed to go through at warp speed. Another plus, are the stitch settings that are fun to mess around with. (Just don't pull the fabric, as the slightest tug will actually stretch the stitches, whereas, in a regular machine, it's not as touchy.) So for the money and the quality, I'll say it does the job.

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Don't buy this.

Overall Rating:

Cons: Poor Quality

3 out of 3 people found this helpful.

Makes me miss my old machine. I just bought it and I have gone over and over the instructions. They are easy enough to follow. But the machine is horrible! It won't even stitch one inch without jamming and giving me a C-4 error. I have gone through it again and again. I've spent hours threading, re-threading, changing the bobbin, etc. But it continues to jam. I miss my 30 year old machine!

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Love this machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use

3 out of 4 people found this helpful.

I love this machine. First new one in many years. Haven't used all the features yet but I am presently using the machine to make a quilt and it's doing just fine.

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Not a Happy camper

Overall Rating:

Pros: Good Value, Great Features

Cons: Complicated

3 out of 4 people found this helpful.

I'm a long time lover of singer sewing machines never ever had a problem with previous purchase, I've also used brother, White, Kenmore but always came back to Singer I purchased this machine from Walmart about three wks ago, setting up and sewing was great, but now it seems to be having problem with the tension, I'm starting a home sewing business and thought that this would be a great machine for straight stitch so I really need this machine,, after reading the comments about customer service responding I'm thinking seriously just return the sewing machine to Walmart and purchase another brand

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5400 sew mate review

Overall Rating:

2 out of 2 people found this helpful.

Love it. Very quick and easy to use. Especially like the bobbin winder...much faster. Only setback is getting into the machine when a thread is stuck between the threading mechanisms.

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Great

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

2 out of 2 people found this helpful.

Wonderful machine. Have always had a Singer and this will most likely be my last as they last a long time. Love the decorative stitches. Price was right

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5400

Overall Rating:

Pros: Easy To Use

Cons: Expensive

2 out of 2 people found this helpful.

For basic sewing needs this is a great machine.

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Bobbin trouble

Overall Rating:

Pros: Good Value

Cons: Bobbin Issues

2 out of 2 people found this helpful.

When I could sew the machine worked very well, I looked at the troubleshooting pamphlet that came with the machine and still kept getting thread bunching up where the bobbin is. I am in the process of returning the machine. I used practically a whole spool of thread in trying to fix the problem and still was not able to get done my own project. I had such high hopes with a new machine.

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Very Nice Machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use

1 out of 1 people found this helpful.

If there is a level below beginner, that is me. I have never used a sewing machine before, but I wanted to learn how to sew. So my husband bought the 5400 for my birthday. Using the instruction booklet and the dvd that is included I have made several fleece blankets and a few pillow cases. The machine works wonderfully and I have not had any problems. I have even tried several of the different stitches, so much fun. My next project will be a window scarf...looking forward to it. Great machine at a great value.

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Not satisfied

Overall Rating:

Pros: Good Value, Great Features

Cons: Poor Quality, Complicated, Manual Is Not User Friendly And Is Vague, Ilustration Pictures Poor Quality, Need More Detail On Instuctions

1 out of 1 people found this helpful.

The second time I used the machine the bobbin threader broke and I can't sew without the bobbin.

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sewing machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use

Cons: Customer Service Not As Good As I Hoped

1 out of 2 people found this helpful.

The machine works great, and I have not had a problem with it yet. It did come with a crooked presser foot which I thought was odd. I thought they tested them before sending, and I would have thought they would catch that before sending it out. I contacted Singer regarding my problem, and I am still waiting for it to be resolved. It took several e-mails to get this done. It seemed like jumping through hoops over an easy fix. I have not received the replacement part yet.

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Have to wait and see

Overall Rating:

1 out of 2 people found this helpful.

I rated it as a 1 star for now.

I had to send it to a Singer repair center as it did not work when I tried to use it. The machine would make a "whirring" sound but nothing happened. It is still at the service center.

Hopefully when I get it back it will be a great product.

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I love my machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality, Affordable

I chose Singer because I grew up with Singer. My grandmother was a big avid seamstress. She always bought Singer. She always held on to her grandmother's original iron pedal powered machine with the table. Singer has just been one of the family for centuries now.

I recently got the fever myself and after much debate I of course chose a Singer. It was tricky at first but only because I didnt know what I was doing. But the more I played with it the more I learned an the better I got. Now its like 2nd nature.

Its very user friendly. I plan on upgrading to a fancier model next year, but I will hold on to this one. I plan on giving it to my daughter and keeping the Singer tradition going.

I couldn't be happier. The accessories are very affordable and the price of the machine is very competitive and affordable. The most bang for your buck.

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Love It

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

Very easy to use, I have never done any sewing by hand or machine & I was able to pick it up without a problem. It's sturdy & it does everything that the box claims that it does & more. I am very pleased with it.

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A+

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

Cons: Only 60 Stitches For $130

Being a beginner, my first machine was a hand me down that just never really quite worked RIGHT. I had this machine threaded and running in minutes! I wasn't sure about the computer part- I LOVE IT! Old machine was manual so to get anything other than zig zag you had to manually do all kinds of stuff. I love how this mchine stitches various types almost automatically!!

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new with sewing machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

low price, and easy to use.
I tried my first time and was a simple step to complete an alterations in some pants I was looking for a long time to fix.

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so easy even a man can sew lol

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

new sewer, just made 4 Halloween costumes and 5 baby sleepers without any problems whatsoever. Yes even a man can sew lol

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Great Starter Machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use

For most projects, this is a great machine. If you plan to sew heavy fabrics, this isn't the machine for you. I found that I couldn't sew jean material on it. It struggles with heavy fabric as well. Otherwise, this is a great machine.

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great basic machine

Overall Rating:

Pros: Good Value, Easy To Use

So far I love my machine. It's not fancy but I don't need fancy. It's practical and easy to use and that is exactly what I need as I relearn how to sew.

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Great machine for the value!!

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

This is the first sewing machine I have purchased for myself. I have sewed off and on since I was young using my mother's machines, but this is the first I am venturing out on my own. This machine is very easy to use and the instructional dvd was a tremendous help! I saw some other reviews discussing problems with the bobbin thread balling up underneath the material when sewing, but there were instructions on how to correct this problem in both the dvd as well as several places in the manual and paperwork that accompanied the machine. I have not had any problems using this machine to make several quilts already, and am looking forward to future projects and trying new things!

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Great Machine For The Price

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

This was my first sewing machine and I have gotten so much out of it.
The ease of learning the machine was great and the number of projects that I was able to do with this machine was great . There are so many pre-programmed stitches and for the beginner sewer I think this is an excellent machine to start off with.

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Intelligent

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

Cons: None

Simple easy to use design with automatic features make projects easier and faster. Lightweight but durable, small but powerful. I totally enjoy mine. Halloween princess costumes were a breeze with this machine, the decorative stitching makes top stitches more personalized.

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My 1st sewing machine

Overall Rating:

Pros: Good Value, Great Features, Easy To Use

Cons: Complicated

I would give it a 5, but I hate the botton hole maker. Because it never gives the right amount of tension. And the botton is horrible. U can't even do it with and ordinaty button, it has to be the one that came with my machine!! But, I sew everyday! I love it and so many idea's and patterns. I will say I am horrible at patterns. But, I have been making up my own as I go. Its works for me and I do really good. I always have my mom and my granny to help if I need assistance, or them to tell me something. But, I have made my daughters Halloween Costumes, Jem and the Holagrams. And one was Jem and the other was Stormer! But I love quilts and making house things. If u ever want to see the most beautiful and detailed work. U should meet and see all my grannys work and her quilts are so beautiful! One day I hope I am as good as her and my mom!!

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I love my Singer SEW MATE!

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

Very user friendly! This is my very first sewing machine, and it's perfect!

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Doing it simple

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

this sewing machine does great for just about anything you need to get done, but when it comes to any form of leather, do not attempt using this machine. she gets the job done and is reliable on any other fabric.

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love my singer

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

so easy to work and understand. features are great easy to use! great price too!

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easy sew

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality, Good For Someone Who Has Never Used A Sewing Machine

Cons: Bobbin Needs To Hold More Thread

very easy to use with a good instruction manual, But customer service a little hard to get on the phone. But they are very good with with customers, they can give you tips to really get you sewing. 5 stars Thank You

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Can you say Fantastic?!

Overall Rating:

Pros: Good Value, Great Features, Easy To Use, High Quality

I knowni definitely can! I love to sew, anything and everything, nothing is off limits. I don't understand why people say "There are no attachments" because there are plenty of feet, which for me helps. I just bought mine, I did have a few issues with it locking up, but that was due to my improper threading of the bobbin. After I fixed the issue, I haven't stopped sewing since I got it! So many features, and types of stitches, I couldn't ask for a better machine!

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